Effective date: 6 October 2026
This Privacy Policy explains how BidMaestro (“BidMaestro”, “we”, “us”) handles information when you use the BidMaestro app on iPhone, iPad or Mac. BidMaestro is a bridge bidding practice app, and it is designed to do its work on your device.
The short version
BidMaestro does not require an account and does not collect personal information about you through the app. We may use Apple’s App Analytics, which gives us anonymous, aggregated statistics that do not identify you. If you write to us through our contact form, we receive whatever you choose to send, including the details of a problem report if you start one from the app. We do not sell your information.
Information we collect
Information you provide. BidMaestro does not ask you to create an account or sign in, and we do not collect your name, email address or similar details through the app. The only personal information we receive is what you choose to send when you write to us through the contact form on our website: your email address, your message, and any screenshot you attach. We use it only to reply to you.
Problem reports. In the app, Settings ▸ About ▸ Report a problem opens our contact form with some details already filled in, so that we can see the problem you met: the app and bidding-engine versions, your device model and its system version, your convention settings, the four hands, the dealer, the vulnerability, the bidding and the seat you were playing. The device model is a code for the type of device (such as “iPad14,3”), not the name you have given it. The app shows you these details before your browser opens the form, and nothing is sent until you press Send message. We use them only to reply to you and to fix the problem.
Information stored on your device. Your preferences (such as hand layout and chosen conventions) and your practice history are saved on your device so the app can remember them between sessions. This stays on your device and is not sent to us. If you use BidMaestro on more than one device, your convention settings are synchronised through your own iCloud account so your preferences follow you between your iPhone and iPad. That sync is between you and Apple: the settings are stored in your personal iCloud, and we have no access to them.
Analytics. We may use Apple’s App Analytics, a service provided by Apple that gives developers anonymous, aggregated information about how an app is used and how it performs. It does not identify you, and it is collected only if you have agreed to share analytics with app developers in your device settings (Settings ▸ Privacy & Security ▸ Analytics & Improvements). We do not receive any information from App Analytics that identifies individual users.
How we use information
We use the limited information we receive only to respond to your support enquiries, to provide and operate the app, and to understand, at an aggregate level, how BidMaestro is used and performs, so that we can improve it. We do not use your information for advertising, and we do not build profiles about you.
Apple and the App Store
BidMaestro is distributed through Apple’s App Store, and analytics are provided through Apple. Apple collects certain information in connection with downloads and analytics, which is handled under Apple’s privacy policy. We do not control Apple’s practices.
Sharing and disclosure
We do not sell your information, and we do not share it with third parties for their own marketing. Our website is hosted by Netlify, which receives and stores the messages sent through our contact form on our behalf. We may disclose information only where we are required to by law, or where it is necessary to protect the rights and safety of our users or ourselves.
Data retention
We do not collect or retain personal data about you through the app. The only information we hold is the correspondence you send us through the contact form, which we keep only for as long as needed to deal with your enquiry and to keep a reasonable record of the support we have provided. You can ask us to delete your correspondence at any time.
Security
We take reasonable steps to protect any information we hold. Because BidMaestro keeps your settings and history on your device, keeping your device secure is the most important safeguard. No method of storage or transmission is completely secure.
Children’s privacy
BidMaestro does not collect personal information from any user through the app, whether adult or child, and there is no sign-up or age gate. If you contact our support address, please do not include more personal information than you need to.
Your privacy rights
Because BidMaestro collects almost no personal information, most privacy rights are simple to exercise: your settings and history live on your device and are removed when you delete the app, and you can ask us to delete any support correspondence through our contact page.
Australia. We handle any personal information in line with the Australian Privacy Principles under the Privacy Act 1988 (Cth).
European Economic Area and United Kingdom (GDPR). If you are in the EEA or the UK, you have the right to access, correct, delete, restrict or object to our processing of your personal information, and the right to data portability. Where we process personal information (essentially, the support correspondence you send us), our legal bases are your consent, and our legitimate interest in responding to you and operating the app. You may withdraw consent at any time, and you have the right to lodge a complaint with your local data protection authority. For the purposes of the GDPR, the data controller is Optimar Solutions, optimar@icloud.com.
California (CCPA/CPRA). If you are a California resident, you have the right to know what personal information we collect, to access, delete and correct it, and to opt out of the “sale” or “sharing” of personal information. We do not sell or share your personal information, and we do not use it for cross-context behavioural advertising. We will not discriminate against you for exercising your rights.
To exercise any of these rights, contact us through our contact page. We may need to confirm a few details to verify your request.
International users and data transfers
BidMaestro is offered from Australia and is available to users worldwide. If you contact us from outside Australia, your correspondence will be received and handled in Australia, and, where relevant, information may also be processed in the countries where Apple operates its App Store and analytics services. By using the app or contacting us, you understand that your information may be handled as described in this policy.
Changes to this policy
We may update this policy from time to time. We will revise the effective date above, and significant changes will be noted in the app or on this page.
Contact
If you have any questions about this policy or your privacy, contact us through our contact page.
Optimar Solutions